Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
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Last updated: April 2024
1. What services do you offer?
We specialize in professional resume writing, cover letter creation, LinkedIn profile optimization, and career consulting. Each service is tailored to your specific career goals and industry.
2. How does the process work?
Once you select a service, you'll be asked to submit your current resume (if available) and provide us with information about your experience, skills, and career objectives. We’ll create a draft for you to review, and revisions can be made until you're fully satisfied with the final document.
3. How long does it take to receive my resume or cover letter?
Typically, we deliver your first draft within 3-5 business days. If you need your documents faster, we also offer expedited services for an additional fee.
4. Can I request revisions?
Yes, absolutely! We want to ensure you're 100% satisfied with your final product. You can request revisions, and we’ll work with you until the documents perfectly reflect your experience and career goals.
5. What if I don’t have a resume?
No problem! We can start from scratch by gathering the necessary information through a brief questionnaire or a consultation call. This will allow us to craft a resume that highlights your unique skills and experiences.
6. What formats do you provide the documents in?
We provide your final resume and cover letter in Word and PDF formats. If you require a different format, just let us know.
7. How do I submit my information for the resume or cover letter?
After placing your order, you’ll receive instructions on how to upload your current resume or fill out a questionnaire. If needed, we can also schedule a call to gather more details about your experience and goals.
8. Do you work with all industries?
Yes, we have experience across various industries including healthcare, IT, finance, marketing, education, and more. Our writers are skilled in tailoring resumes and cover letters for a wide range of professions.
9. Do you offer LinkedIn profile optimization?
Yes, we can help you build or optimize your LinkedIn profile to make sure it aligns with your resume and attracts potential employers or networking opportunities.
10. How much do your services cost?
Our pricing depends on the service package you select. You can view detailed pricing for each service on our Services page. We also offer discounts on bundled services, such as combining resume writing with a cover letter or LinkedIn profile optimization.
11. What payment methods do you accept?
We accept all major credit/debit cards and PayPal. Your payment information is securely processed through our platform.
12. Can I get a refund if I’m not satisfied?
We aim for complete customer satisfaction. While we don’t offer refunds once the writing process has begun, we work closely with you to revise your documents until you are happy with the results.
13. Do you offer career consulting services?
Yes, we provide career consulting to help with interview preparation, career transitions, and job search strategies. This can be added on to any of our writing services.
14. How can I contact you if I have additional questions?
You can reach out to us via our Contact Us page, where you’ll find a contact form, email address, and other ways to get in touch.
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